Job Vacancy Executive Customer Care Jurong East October 2018 Newest DKSH

Information of Job Vacancy

Title of Job : Job Vacancy Executive Customer Care Jurong East
Company Name : DKSH
Placement : Jurong East
Date : 9 months ago ---> EXPIRED !
Expired : Yes

Job Vacancy Executive Customer Care Jurong East 2018 DKSH. Good Morning for friends who are hunting job. Hopefully not despair give to find a job that corresponding with qualifications your needed. Indeed occasionally find a job that appropriate is not easy in this year. On this occasion, the admin will give info Job Vacancy Executive Customer Care Jurong East 2018 DKSH. Here information more detail about Job Vacancy Executive Customer Care Jurong East 2018 DKSH.

Job Vacancy Executive Customer Care Jurong East 2018 DKSH

Here is qualifications job description that you must meet to apply Job Vacancy Executive Customer Care Jurong East 2018 DKSH which opened earlier of this month:

is the leading Market Expansion Services Group with a focus on Asia. helps other companies and brands to actively grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, is a global company headquartered in Zurich. With 770 business locations in 36 countries – 740 of them in Asia – and 28,300 specialized staff, generated net sales of CHF 10.1 billion in 2015. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.
Job responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Supervise customer care agents to ensure work processes and standard operating procedures are adhered to when performing work
Monitor the agents activity and movement to ensure manpower is fully occupied as scheduled
Conduct audit on inbound/outbound calls/transactions and provide feedback to call center agents for improvement
Monitor complaints logs to ensure complaints are attended and closed within stipulated key performance indicators
Identify and evaluate key areas/processes to improve upon to increase client and customer satisfaction level
Prepare regular/ad hoc KPI reports and identify areas for improvement
Conduct daily team briefings outlining any urgent issues, updates on promotions/campaigns, trade announcements, etc. to ensure agents are fully educated
Act as gatekeeper of problems raised and escalate to related departments
Establish and maintain good working relationships with clients/customers
Job requirements
Demonstrate knowledge in customer service principles and practices
Proven CRM and SAP knowledge
Proven experience in call center/customer service environments
Proven ability in multi-tasking and prioritizing workload
Demonstrate high attention to detail, follow-through and accuracy
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken
Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
Demonstrate ability to handle highly sensitive and confidential information with integrity
';
document.write(html);

Only participants that satisfies to qualifications above of that will be called upon to perform the next test. For that, if you are interested and meet the participants Job Vacancy Executive Customer Care Jurong East 2018 DKSH above, please submit your application before limit registration.

Thus info Job Vacancy Executive Customer Care Jurong East 2018 DKSH that we can inform. hopefully info job today help you all who are seeking employment. If the info above vacancy does not well suited with your education, it never hurts to read information another job vacancies below. Finally, we say thank you already visited this website, do not forget to share info this beneficial through facebook dan twitter. Hope you will find a job and work hard!

If You fascinated submit Job Vacancy Executive Customer Care Jurong East 2018 DKSH DKSH, immediately prepare requirements / files and documents needed for fill Job Vacancy Executive Customer Care Jurong East 2018 DKSH above. Please click the "Submit Application" below.

Submit Your Application

APOLOGIES....THE JOB IS NO LONGER AVAILABLE!

The job description you are trying to view is no longer available.

Do not forget to like our fanpage to get the latest job information



Back

Advertisements