Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore August 2018 Newest Marina Bay Sands Pte Ltd

Information of Job Vacancy

Title of Job : Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore
Company Name : Marina Bay Sands Pte Ltd
Placement : Singapore
Date : 30+ days ago ---> EXPIRED !
Expired : Yes

Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd. Good Morning for loyal visitors who are hunting job. Hopefully not despair give up to find a job that corresponding with specialties your needed. Indeed often find a job that corresponding is tough in this year. On this occasion, the admin will give information Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd. Here info more detail about Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd.

Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd

Here is conditions job description that you must meet to applying Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd which opened earlier of this month:

JOB SCOPE Handle and assist guests via internal/ external incoming calls and emails of the hotel and general inquiries hotline Handle first level guest complaints and resolve them with calm and professionalism Communicate situations where guests are dissatisfied or experiencing a problem and offer/discuss the resolution to the Manager on Duty promptly Take requests for wake-up calls and follow through to ensure guests receive their wake-up call at the requested time Ensure accuracy & promptness in relaying to guests’ messages Maintain up-to-date hotel information of events and activities so that guests will receive accurate and prompt information when requested Perform functions of Concierge, Sales & Front Office services and requests effectively & efficiently Respond to emergency situations with composure and effectively, according to hotel guidelines Ensure that all individual, team and departmental KPI’s are achieved Any other responsibilities that may be assigned from time to time JOB REQUIREMENTS GCE ‘O’ Level, Nitec or higher Candidates with hotel or tourism experience will have an added advantage Demonstrate knowledge and proven experience in Customer Service and Complaint handling skills Strong operational background with good organizational and problem solving skills Must have the ability to handle multiple tasks simultaneously and work well under pressure Candidates must possess computer & internet knowledge Must be fluent in reading, writing and speaking English Proficiency in other languages such as Mandarin, Malay, Japanese and Korean are extremely beneficial Possesses pleasant voice with excellent telephone etiquette Must be customer or service oriented. Must possess effective communication skills, both verbal and written Proficient in Microsoft Office applications such as Microsoft Outlook Must be willing to work any day of the week, rotational shifts (including public holidays and overnight shifts) depending on operation needs A good team player and takes initiative to assist other Team Members when require Must be goal-oriented and highly motivated self-starter with the ability to adapt to changes in a dynamic environment Mature, meticulous, resourceful, organized and able to work independently Work is carried out predominantly in the Express Service Department in Singapore but is subject to change to meet business/operational needs Able to work in front of computer screen for extended periods of time Able to type using computer keyboards for extended periods of time Able to sit for extended periods of time

Only candidates that satisfies to qualifications above of that will be called upon to perform stage test. For that, if you are interested and meet the participants Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd above, please submit your application before closing date.

Thus news Job Vacancy Guest Service Agent Call Centre Agent Express Service Singapore 2018 Marina Bay Sands Pte Ltd that we can inform. hopefully info job today help you all who are seeking employment. If the info above vacancy does not suit with your interests, it never hurts to read information another job vacancies below. Finally, we say gratitude already visited this website, do not forget to share info this beneficial through facebook dan twitter. Hope you will find a job and work hard!

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